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Contact myDurham 311

At the Region of Durham, we are committed to providing excellent service and helping you connect with us in the way that works best for you.

Not Sure who to call? Use this simple guide to help you decide when to contact 311 and connect quickly to the right service for your needs.

Online Self-Service
Phone
  • 311 (within Durham Region)
  • 905-668-7711 or 1-800-372-1102 (Toll-free)

Email In Person
The Regional Municipality of Durham
605 Rossland Road East
Whitby, Ontario L1N 6A3

Hours of Operation
Monday to Friday, 8:00 a.m. to 5:00 p.m.

After-Hours Emergencies
For urgent issues related to Water, Sewer, or Regional Roads, please call 905-576-9991.